POINTS
Learning Points
01
A hotel is a place where guests from different cultural backgrounds, religious beliefs, the elderly, people with disabilities, and many other types of guests visit. Learn the knowledge and skills to provide hospitality that exceeds the expectations of diverse guests.
02
Aiming for a job at a hotel
The word "hotel" in a nutshell includes city hotels, resort hotels, etc., and their corporate culture and clientele vary widely. Through corporate research on each hotel, you will learn about the "hotel", and through self-analysis and group work, you will learn about "yourself" to determine which hotels you can work at with a sense of fulfillment.
03
To advance your career in the hotel industry
The timetable is customized by selecting subjects that match each student's interests and career aspirations. Not only improving English skills, but also second foreign languages such as Chinese, sign language, media design, SNS research, and financial analysis. Through the study of a variety of subjects, students will broaden their career opportunities in the hotel industry.
TOPICS
Course Topics
Students learn about the hotel industry and its operations in the classroom and put it into practice in an internship.
Hotel Industry Research
Students will learn about the different types of hotels and their differences, the human resources they require, and their future prospects, and clarify the characteristics of each hotel. Hotel tours, special lectures by current hotel staff, and exchange events with graduates working at hotels will also be offered.
hotel business
Students learn systematically from service operation (accommodation, food & beverage, banquet, and cooking) to management such as marketing, general affairs and personnel, accounting, etc. Many students have achieved their goals to pass the basic level 2 of the Hotel Business Practice Test in November and the first level in March.
Hotel Internship
Students can also take advantage of the FXII program (p.102) to do long-term internships at overseas hotels and resorts. Long-term internships at overseas hotels and resorts are also available through the FXII program (p. 102).
PICK UP CLASSES
Class Introduction
Hotelier Design
Students will conduct company research and self-analysis of each hotel through a variety of work, and develop the ability to determine for themselves which hotel is the "right one for them. Students will also be practically prepared for job interviews.
Cross-cultural understanding
Participants will learn the protocol necessary for smooth international exchange, knowledge of religion and food culture and taboos that are essential when treating people from diverse backgrounds, and work on practical work.
Universal Hospitality
Students learn how to communicate with diverse others, including the elderly and people with disabilities. Participants will experience basic wheelchair operation, etc., and understand hospitality from the standpoint of both the caregiver and the recipient.
Click here for Hotel Course Curriculum
Recommended for those whose parents are foreign nationals, those who have been abroad for a long time, and international students. Click here for more information about Japanese Language Support Course
Sample timetable (1st semester of 1st year)
MESSAGE
Faculty/Student Messages
MASAMI MIZUSHIMA
Masami Mizushima
Worked at Hilton Hotel for 17 years
Front Desk, Guest Relations, Sales,
Experienced secretary to the general manager
We aim for hotel staff with high communication skills and initiative.
The job of a hotel is to provide guests with the relaxation, excitement, and happy time and space they seek. Therefore, hotel staff must have advanced communication skills to sense the thoughts and feelings hidden in each guest's facial expressions, words, and actions. This is a difficult task for AI. In the Hotel Course, students will enhance their communication skills with a focus on "the ability to communicate," "the ability to listen," and "the ability to read and understand non-verbal language," as well as acquire specialized knowledge and skills to develop human resources who will be active in hotels in Japan and abroad in the future.
MOMO YOSHIDA
Momo Yoshida
International Hotel Course, 2nd year, from Chiba Prefectural Sawara Hakuyo High School
Offered by Mirial Resort Hotels
TOEIC? 745 points
Language, cultural and religious differences.
Here, you can become a hotelier who can accommodate all kinds of guests.
Classes with foreign teachers were especially helpful in improving my English skills. I am no longer afraid to speak up and communicate in English without fear of making mistakes. During my internship at British Hills, I was able to put to use the language skills and abilities I acquired in class. I was paired with a foreign staff member and was able to experience hospitality in English. Case studies on handling complaints, dealing with guests with disabilities, and accommodating religious taboos were conducted mainly through group work. I gained new insights from the opinions of those around me and increased my knowledge of how to respond. During the months-long job hunting period, I kept a strong sense of self-belief. I thought that I would not be able to give my all if I had to go through the selection process for multiple companies at the same time, so I was prepared to go back to zero if I was not selected. I am currently working part-time at a restaurant in the hotel where I received the job offer, where I can meet the characters. I was hired in the lodging department, but I wanted to increase my knowledge of the restaurant before starting work, so I went directly to the personnel. I feel that this proactive attitude was also acquired through my studies at Kanda Institute of Languages. I feel that I acquired this positive attitude through my studies at Kanda Institute of Languages. I want to be a hotelier who makes guests say, "I came to see you, Mr. Yoshida! That is my current goal.
CAREER
Qualifications and Main Career Paths
Aimed Qualifications
TOEIC? 600 or higher, TOEIC? Speaking 120 or higher, Practical English Proficiency Test Level 2 or higher, Nissho Business English Proficiency Test Level 2 or higher, IT Passport, Microsoft Office Specialist, Nissho Bookkeeping Examination Level 3 or higher, Secretarial Skills Test Level 2 or higher, Business Document Proficiency Test Japanese Language Proficiency Test Level 2 or higher, Business Proficiency Test Level 2 or higher, Business Proficiency Test Jopass Level 2 or higher
Main career paths
TOEIC? 600 or higher, Practical English Proficiency Test Level 2 or higher, Hotel Business Practice Test, Basic Level 1 or higher, Manner and Protocol Test Level 3 or higher, Basic Service Assistance Training, Secretarial Skills Test Level 2 or higher, Business Proficiency Test Jobpass Level 2 or higher, Chinese Language Proficiency Test Level 4 or higher, Korean Language Proficiency Test (TOPIK) Level 1 or higher, IT Passport, Microsoft Office Specialist Korean Language Proficiency Test (TOPIK) Level 1 or above, English Proficiency Test for Tourism Level 2 or above, IT Passport, Microsoft Office Specialist
finding employment
ANA InterContinental Hotel Tokyo, The Okura Tokyo, Aman Tokyo, The Westin Tokyo, Grand Nikko Tokyo Daiba, Gora Hanadan, Conrad Tokyo, The Capitol Hotel Tokyu, Shangri-La Tokyo, Imperial Hotel, Tokokaikan, Nihon Hotel, Park Hyatt Tokyo, Hyatt Regency Tokyo, Palace Hotel, Hilton Tokyo Odaiba, Hoshino Resort, Hotel Chinzan-so Tokyo, Hotel New Otani (Tokyo), Mandarin Oriental Tokyo, Mirial Resort Hotels
university (college) transfer
Atomi University, Ehime University, J. F. Oberlin University, Kanagawa University, Kansai Gaidai University, Kanda University of International Studies, Komazawa University, Shiga University, Jissen Women's University, Takushoku University, Teikyo University, Tokyo International University, Nihon University, Musashi University, Reitaku University
MESSAGE
Messages from Graduates
In his third year, he was promoted to team leader.
The English language skills I have developed are a great weapon in the field.
I wanted to experience a variety of occupations while interacting with foreign customers, so I focused my job search on foreign-affiliated companies with multiple branches. The Grand Hyatt is one of the largest foreign-affiliated hotels in Tokyo. Located in the cosmopolitan city of Roppongi, it attracts guests from all over the world, from Europe and America to Asia. I was in charge of the reception area of the café-restaurant on the lobby floor. When I started working as a hotelier, English was the best thing I could have learned. While I was in school, I experienced practical work through an internship from my first year and practiced English conversation used in the hotel industry through case studies anyway. Although I was not that confident in my English, I was often surprised by other staff members when I used English in the field. Even now, I sometimes go back to the textbooks from that time to review them as needed. In my third year, I was promoted to team leader, and I am now in charge of training new employees. I am also currently enrolled in a correspondence course at a university. I am studying business administration, marketing, human resources, and labor relations in order to improve our services based on what I learn in the field. What I feel is important in the field is the ability to sense what customers want and respond to them with compassion. I also have the ability to work on my own to achieve these goals and the ability to speak English. I hope that those who aspire to work in the hotel industry will spend their valuable time as students with these three things in mind.
Grand Hyatt Tokyo
Ryoga Watanabe
International Hotel Course - March 2020 Graduation
Tokyo Metropolitan Ueno High School
