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Working at the East-West Center with people who came from different cultures helped me to clearly see that fluency in English does not guarantee successful communication.
Let me provide an example.
There was a Japanese colleague who wrote a report and requested that I review it and make suggestions for improvement. I read it and said, ^It¨s too long. There is no need for the lengthy introduction so let¨s cross out this part. ̄ As I said that, I used my pen to cross out the section I was referring to.
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